Frequently Asked Questions
There's no such thing as a stupid question.
How do I set up utilities at your apartments in Ellensburg?
Visit the City of Ellensburg website or call 509-962-7201



How do I set up TV/Cable/Internet?
Visit www.charter.com, 1-888-438-2427 - OR - visit www.fairpoint.com, 509-925-1425



What happens in Ellensburg?
Check out the calendar



Where do I do my laundry?
Each complex provides a card and coin operated laundry facility. They have a key code so only residents can use the facility



Where can I store my bike?
Each complex has at least one large bike rack. You must provide your own chain/lock



Are pets allowed?
Yep! We are pet friendly! The pet deposit is $600, $300 of which is refundable if no damage has occurred



Are utilities included in rent?
We cover water/sewer/garbage. You are responsible for electricity/heat. Click here to set it up.



How long are the leases?
All of our leases are 12 months



When is rent due?
Rent is due by the 1st of each month. It is considered late by 5:00pm on the 3rd



Can I pay rent early?
Of course!



Do you accept financial aid for rent payments?
Yes. However you will need to come into the office to sign up on our financial aid list. We understand that financial aid is not given back to students until a couple weeks into each quarter - if you are on the list, we will give you some leeway for the first month of each quarter 



Is cash accepted?
No, but we offer online payment for your convenience.



Have more questions that need answers? Let us know!