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Frequently Asked Questions
There's no such thing as a stupid question.
How do I set up utilities at your apartments in Ellensburg?
Visit the City of Ellensburg website or call 509-962-7201

How do I set up TV/Cable/Internet?
Visit, 1-888-438-2427 - OR - visit, 509-925-1425

What happens in Ellensburg?
Check out the calendar

Where do I do my laundry?
Each complex provides a card and coin operated laundry facility. They have a key code so only residents can use the facility

Where can I store my bike?
Each complex has at least one large bike rack. You must provide your own chain/lock

Are pets allowed?
Yep! We are pet friendly! The pet deposit is $600, $300 of which is refundable if no damage has occurred

Are utilities included in rent?
We cover water/sewer/garbage. You are responsible for electricity/heat. Click here to set it up.

How long are the leases?
All of our leases are 12 months

When is rent due?
Rent is due by the 1st of each month. It is considered late by 5:00pm on the 3rd

Can I pay rent early?
Of course!

Do you accept financial aid for rent payments?
Yes. However you will need to come into the office to sign up on our financial aid list. We understand that financial aid is not given back to students until a couple weeks into each quarter - if you are on the list, we will give you some leeway for the first month of each quarter 

Is cash accepted?
No, but we offer online payment for your convenience.

Have more questions that need answers? Let us know!